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1. #GOTOMEETING DESKTOP APP AND ONLINE LAUNCHER MAC HOW TO#
2. #GOTOMEETING DESKTOP APP AND ONLINE LAUNCHER MAC INSTALL#
3. #GOTOMEETING DESKTOP APP AND ONLINE LAUNCHER MAC UPDATE#
4. #GOTOMEETING DESKTOP APP AND ONLINE LAUNCHER MAC MANUAL#
5. #GOTOMEETING DESKTOP APP AND ONLINE LAUNCHER MAC SOFTWARE#

Depending on which web browser you are running, you can complete the download as follows: If the Launcher application is not already installed, the GoTo Opener.dmg file will automatically begin downloading.You will not need to continue to Step #2, but you will see the dialogs described in Run the desktop app once installed.

#GOTOMEETING DESKTOP APP AND ONLINE LAUNCHER MAC INSTALL#

If the Launcher application is already installed, then the web browser will automatically start the Launcher app, which will then launch the GoToMeeting application (or install it again, if needed). If the Launcher application is not installed (either first time joining or it was removed), then the GoTo Opener.dmg file will automatically start downloading. Once the web browser launches, you will see the following:

#GOTOMEETING DESKTOP APP AND ONLINE LAUNCHER MAC SOFTWARE#

Note that there is no need for you to manually uninstall the plugin, as the next time the "helper" application updates itself, the Web Deployment plugin will be automatically removed. Uninstall the Citrix Online Web Deployment plugin Right-click the Trash icon in the menu bar and select Empty Trash.Right-click the "CitrixOnlineLauncher" file and select Move to Trash.Go to Macintosh HD > Users > admin > Applications > Utilities > CitrixOnline.Select Uninstall, then click Yes when prompted.

#GOTOMEETING DESKTOP APP AND ONLINE LAUNCHER MAC MANUAL#

See your operating system's user manual for more information. Note that the process for uninstalling the desktop application from a computer varies depending on the computer's operating system. However, if it is necessary for you to uninstall this application, you can do easily.

#GOTOMEETING DESKTOP APP AND ONLINE LAUNCHER MAC UPDATE#

Instead, it is recommended that you update to the newest version of the app (the GoTo Opener). Note that uninstalling this "helper" application is NOT recommended if you plan to join future GoToAssist sessions, as it can create odd download behavior the next time you join a session. However, you can easily update the "helper" application to the newest version now by downloading it here. Normally, this application is installed or updated automatically when you join or start sessions using your GoTo products.

Update to the GoTo Opener now (recommended) However, if you wish to uninstall them yourself your options are listed below. Because of this automatic process there is no need to change or uninstall it these items yourself as they will be automatically updated or removed. When you start or join your next support session, the "helper" app will automatically update itself to the newest version (the GoTo Opener) and will uninstall the Web Deployment plugin. However, the newest version of the "helper" application (the GoTo Opener) no longer requires the use of the Web Deployment Plugin. It allowed your web browser to automatically start the "helper" application, which in turn launched the GoToAssist Corporate Customer desktop app. The Citrix Online Web Deployment plugin was previously used by the "helper" application, and it was and installed when you first joined a support session and installed the GoToAssist Corporate Customer app.

#GOTOMEETING DESKTOP APP AND ONLINE LAUNCHER MAC HOW TO#

Learn how to update to the newest version below. If you see an application on your computer named the "Citrix Online Launcher", that means that you've previously joined a support session and installed the GoToAssist Corporate Customer app. Previously this "helper" application was labeled the “Citrix Online Launcher” app, but now it has been labeled with a brand-new name – the "GoTo Opener" app.

Due to our recent merge with LogMeIn, Inc, all of our software (including this app) has undergone some changes. When you install the GoToAssist Corporate Customer software, this app is one of the components that is automatically included in the download package. GoToAssist Corporate uses a "helper" application to launch you into an active support session. HELP FILE What are the Launcher and Web Deployment Plugin?